Fix Age of Empires Definitive Edition not launching or working
Microsoft has launched a remastered and remade version of the original Age of Empires asAge of Empires: Definitive Edition in the Microsoft Store. However, it seems that now many users take been hitting past many unusual bugs which don't let them to launch or play the game.
Age of Empires Definitive Edition not launching
Some of the common errors include:
- The game doesn't start or is stuck at load, and never goes beyond the load screen.
- The game keeps crashing and re-opens the store for some update which never happens.
- Sometimes it shows the logo, and the game quits.
- Graphics are lagging.
In this post, I am sharing some tips which y'all tin can apply to fix these errors, only there is no guarantee as information technology depends on PC to PC. It might piece of work for some, and might not for others.
i] Check Minimum PC Requirements
Unless you have a very old PC, most of the new generation PCs should be able to run this game. Microsoft has shared the minimum PC requirement of the game as below:
Minimum PC Requirement:
| Minimum | |
| Os | Windows 10 |
| Architecture | x64 |
| Keyboard | Integrated Keyboard |
| Mouse | Integrated Mouse |
| DirectX | Version 11 |
| Memory | 4 GB |
| Video Memory | i GB |
| Processor | 1.eight Ghz+ Dual Core or greater i5 or AMD equivalent |
| Graphics |
|
Recommended PC Requirements:
| Recommended | |
| Os | Windows 10 |
| Architecture | x64 |
| Keyboard | Integrated Keyboard |
| Mouse | Integrated Mouse |
| DirectX | Version xi |
| Retention | sixteen GB |
| Video Retentiveness | two GB |
| Processor | 2.four Ghz i5 or greater (iv HW threads) |
| Graphics | Nvidia GTX 650; AMD HD 5850 |
That said, if you lot bought it without checking the requirement, y'all might want to upgrade your PC or play it with your account on someone else'southward PC.
two] Install whatever free app from the Microsoft Store
A bit of a surprising tip, but this comes directly from the AOE team. Users who face bug with the error code "0x803F8001" might demand to download any free app or game from the store. It tin exist a game like Processed Crush or Fitbit App, simply it seems to be solving the trouble.
Though they are request you to sign out all other accounts you might accept on your PC until it works. Once done, you can navigate to Microsoft Store "Library" page and launch Age of Empires: Definitive Edition.
iii] Did you Pre-society? Time to Reinstall
The game was upwardly for pre-order, and many bought it. Information technology downloaded the game at that time, to only start today when the launch was official. It seems that those games need to be reinstalled. That's another 17.8 GB of your bandwidth limit, but that seems to exist the only solution for at present.
- Press the Windows Cardinal to open Start Screen.
- Look for Age of Empires under "A" list.
- Right-click, and uninstall.
- Later on the uninstall is complete, get to "My Library" in Windows Shop.
- Search for the game, and install it again.
Yous tin check out the next tip on resetting the game before uninstalling it.
4] Reset Historic period of Empires DE game data
This is ameliorate than reinstalling the whole game, and might but work for you. The characteristic to reset the app is available in Windows Windows x versions 1607 or later.
- Type "Apps & Features" into the Search Bar and select it.
- Locate and select Historic period of Empires: Definitive Edition, so select Avant-garde Options.
- Click Reset.
5] Are you on Windows Insider Version?
Many have reported to the AOE Support team that they ran into issues when launching the game if they are on a pre-release/Insider version of Windows. This event is being investigated equally you are reading this. So stay for an update about this.
6] Check your antivirus settings
Dorsum to basics. Anti-Virus does cause problems launching any app or game if they accidentally identify something incorrect about the game. Follow the steps below:
- Some antivirus programs may preclude the game from launching. Be certain to cheque your antivirus settings to make sure Age of Empires: Definitive Edition is not being blocked.
- Add the game to any whitelist feature in your antivirus program.
Age of Empire Support team particularly points out to antivirus programs Comodo and F-secure to accept known conflicts with Age of Empires DE. For Comodo, try disabling shellcode injection detection or Buffer overflow protection. Similar shellcode blockers in other programs may cause issues as well.
7] Run the Windows Store App Troubleshooter
Windows 1has an in-congenital troubleshooter. Type Troubleshoot in earch box, and you should see the settings right away.
- Open Windows Shop Apps from the list.
- Run it.
- It will check in general if there is an outcome, and try to repair it.
8] Crash! Hang! Crash! Reopen Store & Update
This is a typical error for which yous need to Gather your DxDiag and Store Logs.This procedure volition capture arrangement information and installation logs. You volition have to send this to the AOE back up team to fix.
-
Getting DxDiag:
- In your Cortana search bar, type dxdiag and click on "DxDiag Run command".
- Select "Save All Information" and salvage the dxdiag file to your desktop.
-
Getting Store Logs:
- In your Cortana search bar, type wscollect and click on "wscollect Run control." This will generate a .cab file on your desktop.
-
Send Microsoft your data.Get together the following information and send it to them:
- Gather as much of the following information as possible into an email:
- A clarification of your issue. Please be every bit detailed as possible.
- A screenshot of your outcome, if you lot were able to gather 1.
- Your DxDiag file.
- Your .cab file.
- The proper name of antivirus software on your PC, if whatever.
- The name of VPN software on your PC, if any.
- The proper name of firewall software on your PC, if any.
- Once you have equally much of the above information equally possible, send it to [electronic mail protected]. They will get back to you with further steps equally presently as possible.
- Gather as much of the following information as possible into an email:
Information technology is possible that none of them set your issue, and the only selection is to await for an update from the AOE Support squad to get this fixed. I am sure they are already working on information technology.
PS: Rune Goksør says in the comments section beneath: 'Adding English U.s. language pack to Windows did the trick for me'.
Source: https://www.thewindowsclub.com/age-empires-definitive-edition-not-launching
Posted by: bonillaprispither1988.blogspot.com
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